For your safety and enjoyment at our Park, please carefully read all the text below. Failure to follow any of the regulations, conditions and instructions set forth below may result in serious injury to yourself or other individuals.

General Guidelines

• Every guest must produce their online e-ticket or wristband valid on the date of entry at the park. Guest without valid e-tickets or wristbands can purchase at the Reception Counter or buy online.
• For all purchases in the park, guests must purchase an E-Wallet wristband and top up with credit as cash is not allowed for payments at our F&B outlets, Retail, and Rentals.
• Loopagoon Waterpark reserves the right to deny admission or require a guest already entered the park to leave without refund or compensation in any of the circumstances:
  • If a guest failed to comply with any of the park rules as guided by our Team Members of signages
  • If the guest possesses illegal, dangerous, or offensive behavior.
  • Any other reason the management deemed required to ensure the safety of other guests in the park and or our employees.
  • Any other reason the management deemed required to ensure the peaceful enjoyment of other guests in the park.
• All guests’ bags, parcels, clothing, and other items may be subject to screening or security checks at the park entrances and if necessary, within the park.
• We reserve the right not to allow any bag, parcel, or other item to be brought into the park and dealt with it as we may consider appropriate.

Prohibited Items

• Dangerous and hazardous materials
• Outside food and beverages
• Can or glass container
• Recreational devices with wheels including but not limited to skateboards, shoes with wheels, and scooters.
• Pets
• Any other items the management deemed illegal, dangerous, offensive, disruptive, or may impede the operation of the park.

Prohibited Activities

• The sale of goods or services.
• Display of goods and services for sale.
• The distribution of any printed or recorded materials of any kind.
• Unauthorized events, demonstrations or speeches, or usage of any flag, banner or sign, or to incite a crowd, and other unauthorized public gathering.
• Unauthorised photography, videotaping, or recording of any kind for commercial purposes.
• Excessive running, climbing, and jumping in the park
• Diving and horseplay
• Engaging in any unsafe act or other act that to the management may impede the operation of the park or any associated facility.
• Queue jumping

• For the comfort of all guests, smoking is only allowed at designated areas. Please ask any of our Team Members for assistance
• Safety is a shared responsibility. Each guest in the park has legal and moral obligations to act responsibly on all rides and attractions.
• Do not participate in any ride or activity:
  • If you are under the influence of medication, drugs, and alcohol.
  • If you have any health condition or pre-existing condition or injuries
  • If you are too afraid to participate
• Every ride may have its specially defined rules and regulations. Before getting on a ride, make sure to check the rules and regulations.
• Guest categorized as CHILD must be accompanied by an adult while in the park. The park is not liable and responsible for any unattended CHILD.
• Guests’ belongings should not be left unattended. The Management will not be responsible for any loss or damage to guest belongings. Any belongings that are found unattended will be removed immediately..
• Lockers are situated in the park for the convenience of guests and are available for rental on a first-come, first-served basis.
• Please do not leave items of any kind on pathways, or walkways where such items may cause a trip hazard.
• In the event of any poor weather conditions, all rides and attractions will be closed for guest safety. There will be no refund in the event of inclement weather.
• LOOPAGOON management shall not be liable to you for any direct, indirect, and/or consequential losses, damages, or injuries suffered by park guests within Waterpark premises, arising from any acts or omissions of LOOPAGOON, its staff and/or its other park guests whether those acts or omissions are negligent or otherwise.
• LOOPAGOON management reserves the right, at our absolute discretion, to deny entry to the park or any attractions to any person or to require a person already admitted to leave the park or any ride, without refund or compensation, in circumstances such as failure to comply with the park rules, illegal, unsafe or offensive conduct or in other circumstances that we at our sole discretion deem necessary.
• LOOPAGOON management reserves the right to amend these Terms and Conditions of Entry without prior notice.

Ladies Day Additional Rules & Regulations

• Mobile Phones is strictly not allowed to be used in the park for the purpose of all guest privacy. Guest is required to have their mobile phone checked-in with the Park Mobile Phone Security Pouch before entering the Park.
• Improper attires– in keeping with a LADIES ONLY friendly environment, the Park prohibits (as determine by the management) clothing that would tend to be offensive and/or too revealing of one’s body.
• Please refer the Park Swim Attire Guidelines for further information.

Family Day Additional Rules & Regulations

• To adhere with the FAMILY DAY friendly environment, the Park prohibits (as determine by the management) clothing that would tend to be offensive and /or too revealing of one’ body.
• Please refer to the Park Swim Attire Guidelines for further information.
• The use of Mobile Phones will be allowed but guest is advised to be very careful in taking photo or videos that tend to offend any other guest in the park.
• Group of Bachelors (men only) will not be allowed into the park during Family Day.
• Guest categorized as CHILD must be accompanied by an adult while in the park. The park is not liable and responsible for any unattended CHILD.
• The Management will be allowed for official marketing purpose to conduct photography or videography during Family Day and use these images to promote and create awareness in all our official marketing and sales platforms.

Please refer the park attire rules for further information and details